CLIENT BEHAVIOURAL POLICY

At Gotham Studios Melbourne, we are dedicated to providing a welcoming and professional environment for all our clients and customers. Our Client Behavioural Policy outlines the expectations for respectful conduct towards our staff and reinforces our commitment to a zero-tolerance approach to bullying and harassment.

Respectful Conduct towards Staff

We expect all clients and customers to treat our staff with respect, courtesy, and professionalism at all times. Verbal abuse, harassment, discrimination, or any form of disrespectful behavior towards our staff will not be tolerated.

Zero Tolerance for Bullying and Harassment

Gotham Studios Melbourne has a strict zero-tolerance policy towards bullying and harassment in any form, including verbal, physical, psychological, or cyberbullying. Clients or customers engaging in bullying or harassing behavior towards our staff will be asked to leave the premises immediately, and further action may be taken as necessary.

Professional Communication

Communication with our staff should be conducted in a polite, clear, and respectful manner. Any concerns or feedback should be expressed constructively without resorting to aggressive or confrontational behavior.

Compliance

All clients and customers are expected to comply with this Client Behavioral Policy and other applicable policies and regulations. Failure to adhere to this policy may result in refusal of service, removal from the premises, and/or restriction from future bookings at Gotham Studios Melbourne.

Creating a Positive Environment

We strive to foster a positive and supportive atmosphere for our staff and clients. By treating each other with kindness and respect, we can create an enjoyable experience for everyone at Gotham Studios Melbourne.

At Gotham Studios Melbourne, we believe that mutual respect and professionalism are essential for maintaining a welcoming and enjoyable environment for all. We appreciate your cooperation in adhering to our Client Behavioral Policy and helping us uphold our commitment to a safe and respectful workplace.

This policy applies to all clients and customers of Gotham Studios Melbourne. Any violations will be addressed promptly and may result in immediate action, including refusal of service and removal from the premises.